FAQ
Got questions? We've got answers! Explore our FAQ section to find quick and helpful solutions about our clothing collections, sizing, shipping, returns, and more. We're here to ensure your shopping experience is as seamless as your style.
About The Brand
What is Third Society?
Third Society is a luxury streetwear brand built from India for the disruptors, dreamers, and innovators. We create bold, high-quality clothing that reflects the spirit of the new generation—those who challenge the status quo and shape the future through fearless expression.
Where is Third Society based?
We’re proudly based in India, but our vision and reach are global. Our designs combine the raw, urban energy of Madurai with the relentless hustle of Mumbai, blending Indian craftsmanship with international streetwear trends.
Product Related Queries
Find answers about our clothing materials, sizing guides, care instructions, and customization options to help you make the perfect choice.
What products does Third Society offer?
Our launch collection includes:
- T-Shirts: Core Tees that make a statement.
- Hoodies: Street Armor designed for both comfort and attitude.
- Shorts: Everyday Flex that’s perfect for both lounging and making moves.
- Socks: Base Layers that elevate your style from the ground up.
- Caps: Crown Essentials to top off your look.
How do I know what size to order?
We offer detailed size guides for all our products on each product page. We recommend measuring yourself and comparing it to the size chart for the perfect fit. If you need extra help, feel free to reach out to us, and we’ll guide you through the process!
Shipping, Returns & Exchanges
Learn about our shipping timelines, return policies, and hassle-free exchange process for a smooth shopping experience.
How long does shipping take?
- For India: Shipping typically takes 5-7 business days depending on your location.
- For International Orders: Shipping takes around 7-14 business days, but it can vary based on your country’s customs processing times.
Once your order is placed, we’ll keep you updated with tracking details so you can follow your order’s journey.
What is your return/exchange policy?
At Third Society, we want you to love what you wear. If for any reason you’re not satisfied with your purchase, you can return or exchange it within 10 days of delivery, as long as the item is unused and in its original packaging. Check out our detailed Return & Exchange Policy on the site for more information.
How can I track my order?
Once your order is shipped, you’ll receive an email or SMS with a tracking number. Use this to follow your order's progress directly through our website or the carrier’s tracking page.
Can I cancel or modify my order?
You can modify or cancel your order within 24 hours of placing it. Just drop us an email at support@thirdsociety.com with your order details, and we’ll assist you right away.
Extras
Discover details about ongoing offers, how to contact us, and other services that make shopping with us even better.
How do I care for my Third Society clothing?
To ensure your Third Society pieces last, we recommend washing them inside out in cold water and air drying them. Avoid tumble drying and ironing over any prints or graphics to maintain their quality and longevity.
Do you offer discounts or promotions?
Yes, we occasionally run limited-time promotions, especially during special launches or events. Keep an eye on our social media pages and subscribe to our newsletter for exclusive offers and early access to drops.
I have a different question—how can I reach you?
We’re here to help! If you have any further questions or need assistance, you can reach us at support@thirdsociety.com or through our contact form on the website. We aim to respond to all inquiries within 24 hours.
Get in touch
Have questions about your order, or a general enquiry?